01242 339285
Customer Service Updates and Information
Page last updated: 08/01/25
Customer Contact Centre
For any enquiries, you can contact us as normal, by phone (01242 339285), email (sales@cliftoncameras.co.uk) or by live chat during these hours:
Monday to Saturday – 09:00 until 17:35
All mail-order services are currently fully operational. For our latest Delivery Updates click here >
Our Opening Times
Clifton Cameras Regular Opening Times
Clifton Cameras Print Services
Our print services are fully operational. Head over to our Print Service Page to find out more.
Our Social Distancing Measures
While we are no longer required to social distance or wear masks indoors, we are continuing with some measures to help reduce the spread of Covid-19 as it becomes part of our daily lives.
In the interest of the safety of our colleagues and other customers and also to conform with the current government guidelines, we will be continuing with our current measures of:
- Our store will be cleaned throughout the day as necessary, there may be times you will be asked to wait whilst we complete this.
- If the store is full you will need to wait outside until requested to come in by a member of staff, you may have to wait longer than you are used to.
- Any children entering the shop must be accompanied by an adult. All children must stay with the adult whilst in our store.
Payments and cash handling
Where possible, we ask that you please use card payments until further notice. We have contactless payment options for amounts up to £45 set up in-store, and card payments for everything else.
Click & Collect
Collect products that you have paid for and ordered online. Please ensure that you bring identification along with you, especially if you have selected to pay via a finance plan, as we will need to verify the details on the agreement.
Part Exchanges -
We will be happy to see customers who wish to part exchange their equipment with us. If you are not local to us, we can arrange to have the goods collected from you so we can be ready before you travel. Please click here for an enquiry form or contact the sales office on 01242 339285 to arrange a collection.
Demonstrations
We have some demonstration items on display, these will be available to purchase. It may not always be possible to fully demonstrate equipment like binoculars that you’d hold up to your face to use. In these instances you can purchase the goods and try them at your leisure, if they are not suitable, they can be returned, please see our returns policy.
We would like to thank you for your patience whilst we try to operate our business in the best way we can during these challenging times. Stay Safe and we hope to welcome you to our store soon.
